Refund policy
RETURN & REFUND POLICY
Your satisfaction matters to us. If Stancora isn't the right fit for you, we're here to help.
90-Day Return Window You have 90 days from the date of delivery to request a return if you are not fully satisfied with your purchase.
Conditions for Return
- Items must be unworn, unwashed, and in their original condition with tags attached where applicable.
- Please contact us at stancora.contact@gmail.com before sending any item back, so we can guide you through the process.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a reasonable timeframe.
Exchanges If you'd prefer a different size or color instead of a refund, let us know when you reach out — we're happy to arrange an exchange.
Return Shipping Please contact our support team for instructions on how to proceed with your return.
Non-Returnable Situations Items that show clear signs of use beyond trying them on, or that are returned outside the 90-day window, may not be eligible for a refund. We evaluate these on a case-by-case basis, so please reach out if you're unsure.